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Do You Really Know Who You're Talking To?
In diagnostics, the answer is almost always more complicated than it looks. Working with a novel lung cancer diagnostic, we mapped the full NSCLC patient journey and discovered five distinct stakeholders — PCPs, Interventional Pulmonologists, Thoracic Surgeons, Medical Oncologists, and Pathologists — each with fundamentally different motivators, objections, and definitions of value. One message doesn't reach all five. The companies that take time to build true stakeholder per
Karla Gonye
May 261 min read


The Dovetail Effect — When Sales and Marketing Actually Work Well Together
In most early-stage companies, sales and marketing operate in parallel but rarely in sync. Marketing builds materials sales doesn't use. Sales develops pitches marketing doesn't know about. The companies that consistently outperform treat these functions as a single dovetailed system — where messaging, tools, and customer intelligence flow continuously in both directions. The result isn't just better execution. It's faster adoption and a commercial story that gets sharper wit
Karla Gonye
May 261 min read
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